Aurigny Air Services, the flag air carrier of Guernsey, began giving flight services in 1968. This Guernsey airline has its headquarters in Guernsey Airport, Channel Islands. Additionally, the air carrier operates passenger services connecting Guernsey to various destinations in the UK, France, and Ireland. Whereas, its flights fly to many destinations including London Gatwick, Birmingham, Manchester, Exeter, Southampton, Bristol, Leeds Bradford, and East Midlands. However, this article is to provide information about this Guernesy airline.
Travel Classes
Aurigny provides three fare classes to the passengers having seating options Standard, Priority, and Extra legroom. Meanwhile, passengers can select the seats by paying charges as per their fare type.
| Services | Light Fare | Smart Fare | Flexi Fare | Frequent Flyer Reward Points Fare |
| Baggage allowance | This Fare class only includes hand baggage and a handbag. Meanwhile, passengers can add a hold baggage by paying charges. | Passengers can carry one hand baggage, a handbag and a hold luggage in this fare class. | Travellers can take one hand baggage, a handbag and 2 hold baggage under this fare. | Passengers booking with reward points can carry one hand baggage, hold luggage and a handbag. |
| Seat selection | These fare passengers have to pay charges as per their selected seats. Like forStandard seat: £4.00, Priority Seat: £8.00, andExtra legroom: £13.00. | Seat selection for Standard and Priority seats is included in this fare class. Meanwhile, for Extra legroom seats charges are £5.00. | Seat selection is included in this fare class. | Seat Selection is provided to the travellers booking flights with reward points. However, they can do pre-booking by calling the airline. |
| Fight Change and Name Change | Light fare holders have to pay charges for making changes to flight booking or their names. Additionally while making flight change they also have to pay fare difference. | Smart fare passengers can make changes to their bookings for free but have to pay the fare difference. Meanwhile, to modify names, they have to pay applied fees. | Aurigny Air travellers can change flights on the same route for free. Meanwhile, for different routes, they might have to pay a fare difference. | Passengers have to pay charges for doing the flight or name change. |
| Passengers can change names for free. | ||||
| Refund | These fares are non-refundable | These fares of Aurigny airlines are non-refundable. | These fares can be refunded if the tickets are cancelled at least 2 hours before the flight departure. | Reward Points fares are non-refundable. |
Baggage Allowance
Aurigny Baggage Allowance rules depend on the fare types selected by the passengers. Meanwhile, some brief info about the size, weight and quantity of Hand baggage and hold baggage is given below:
| Hand Baggage | Hold Baggage (Checked luggage) |
| Every fare passenger can carry one hand baggage, handbag or an essential bag. | Every fare type includes a hold baggage allowance excluding the light fare. |
| Hand luggage size should be under 55 x 36 x 20cm. Whereas, essential bag sizes can be up to 35 x 25x 20cm. | – |
| The combined weight of the hand luggage shouldn’t be more than 10kg. | Light Fare travellers can add 3 hold baggage up to 23 kg each by paying charges. |
| Smart fare holders can take up to one item weighing max 23kg. | |
| Flexi Fare passengers can carry two hold luggage up to 23kg each. | |
| The reward fare passengers can carry the hold or checked bag weighing up to 20 kg. | |
| Travellers must put one hand baggage in the overhead bin. Meanwhile, the other handbag should easily fit under the seat of its owner. | – |
Check-in
Passengers can complete the Aurigny check-in process through both online and offline methods. Additionally, the online check-in procedure can be done on eligible flights 48 hours before the scheduled departure. Meanwhile, flights from Guernsey, Gatwick, and Southampton closes online check-in 1 hour prior to the departure. Whereas other flights from the UK close for online check-in 3 hours before flight departure. However, the airport check-in counter opens 2 hours prior to the flight’s scheduled take-off time.
Other Services of Aurigny Air service
Aurigny Air offers various services and amenities to passengers to make their flight travel more convenient and comfortable. Some of the Aurigny Airlines services are given below:
In-flight Meals and Drinks
Passengers can purchase in-flight snacks and drinks from the airline’s SkySnacks menu. Its menu has tasty treats, high-quality hot and cold drinks, and a great range of alcoholic beverages.
Special Assistance
The airline offers service to all passengers with special needs like unaccompanied minors, or passengers having any disability or mobility issue. Meanwhile, passengers should inform the airline in advance if they need any special assistance, ensuring a smooth and comfortable journey.
Frequent Flyer Program
Aurigny FrequentFlyer provides points on their flight travel with the airline. Meanwhile, its members can utilize these points to purchase future flights. Additionally, this frequent flyer program is free to join, with no minimum travel requirements, along with good redemption levels.
Conclusion
This article is to provide information about the services and facilities provided by Aurigny. Meanwhile, you must read the terms and conditions set by the airline before making the flight reservation. However, you can also request assistance from the airline representative for any issue related to booking, cancellations, baggage, and check-in.
Frequently Asked Questions- FAQs
How strict is Aurigny on hand luggage?
Passengers can carry on the Aurigny flights 1 hand luggage and a handbag total weighing up to 10 kg.
Aurigny guests can modify their flight bookings via online method up to 1 hour prior to the scheduled flight’s departure time.
Travelers can carry a hand luggage size sizing under 55 x 36 x 20cm. Meanwhile, the essential bag size can be up to 35 x 25 x 20cm.
