Jet2 is the UK’s third largest low-cost airline. Its headquarters is at Leeds Bradford International Airport in England. Meanwhile, this airline operated its first flight in 2003. Whereas, it provides flight services from the UK’s 12 airports to more than 70 destinations across Europe, the Mediterranean and the Canary Islands. However, the low-cost airline has several key bases across the United Kingdom, including Manchester, London Stansted, Edinburgh, and Birmingham.
Travel Classes
Jet2 Flights provides only one cabin class but the passengers are allowed to select their seats. Meanwhile, if the travellers want more comfort, they can select Extra Legroom Seat. Additionally, these seats are situated at the front and middle of the air carrier. However, they are marked on the seat maps during the booking process. Here are some brief information about the seats on Jet2 planes:
Seat allocation
If the travellers don’t pre-book their seats, they will be assigned one on a first-come, first-served basis when they check in online or at the airport. Meanwhile, seat prices vary up on the flight route and destination. Whereas, seats across the aisle or in the row behind or front are classed as ‘together’. In case, passengers want to change their seats after making the reservation, they have to pay the relevant seat charges.
Emergency exit seats
In Jet2 flights, some extra legroom seats are also emergency exit seats. Meanwhile, the passengers choosing these seats must meet regulations set by the European Aviation Safety Authority (EASA) and/or the Civil Aviation Authority (CAA). Additionally, they should be over 14 years old, able-bodied, and able to operate the emergency doors.
Flight Change and Refund
- Passengers can make name or date changes by paying a £40 administration fee (or local currency equivalent) along with fare difference (if any) per person, per one-way flight.
- Travellers can’t change their departure or destination airport after reservation.
- Passengers can cancel their flight but they will not be entitled to a refund of the price paid.
- However, travellers can take comprehensive travel insurance during the flight booking to cover unforeseen events that may prevent them from travelling as planned.
Jet2 Baggage Allowance
When travelling with this British Airline, passengers should follow Jet2 Baggage policy. Additionally, the airline allows one hand luggage and 3 hold baggage on its flight carrier. Meanwhile, here is a brief information about the Jet2 baggage rules:
Baggage type | Hand Baggage | Hold luggage |
Weight limit | Hand luggage shouldn’t be more than 10kg. | The hold baggage shouldn’t exceed 22kg. |
Jet2 Baggage Size limit | Passengers can carry baggage sizes up to 56cm x 45cm x 25cm including wheels and handles. | – |
Quantity | Travellers are allowed to carry one hand baggage along with a small personal item that can fit under the seat in front of them. | Passengers can reserve a maximum of three 22kg hold bags per person on each flight. |
Baggage price | These bags are free to carry onboard. | The travellers have to pay the hold bag applied charges. |
Additional bag | – | If the passenger’s luggage is more than the allowed weight limit, they have to pay an excess baggage fee, which is £12 per kg. |
Meanwhile, travellers can’t carry single-hold luggage weighing more than 32kg. |
Jet2 Check-in
Jet2 offers both online and offline check-in methods for passengers’ comfort and convenience. Therefore, they can choose any of the following methods as per their preferences:
Online Check-in (via the website or app)
Jet2 online check-in can be done from 28 days up to 6 hours prior to the flight’s scheduled departure. Meanwhile, the airline can’t provide online check-in service for flights from Turkey.
Airport check-in
The airline’s airport check-in usually begins at least 2 hours 30 minutes till 40 minutes before the flight’s scheduled departure. Additionally, travellers facing any issues during online check-in can get them checked in at the airport counter.
Twilight Check-in
Travellers can do Twilight Check-in, if they have a flight before 12 pm, departing from Birmingham, Bristol, East Midlands, Edinburgh, Glasgow, Leeds Bradford, Liverpool, London Stansted, Manchester or Newcastle. Meanwhile, they must get checked in online beforehand. If passengers haven’t done the online check-in, they can’t use Twilight Check-in and have to check in at the airport on the departure day.
Other Services and Facilities
UK’s cheap airfare airline offers various onboard services and facilities to passengers for hassle-free travel.
Child travel
Jet2 allows children of age 14 years old or above can travel alone on its flights. Meanwhile, children under the age of 14 can only travel if accompanied by a passenger aged 16 years or over who will take full responsibility for them. However, the airline is unable to offer an ‘Unaccompanied Minors’ service.
Important Note: Passengers should keep in mind that some countries impose special conditions for minors who are travelling either alone or without their legal parent/guardian. Additionally, they might need a letter of authorisation signed by a parent or legal guardian.
In-flight entertainment
Passengers are offered a free copy of Jet2 in-flight magazine, JetAway, in their seating area to keep them entertained during the flight. Meanwhile, the airline offers a wide range of duty-free products from Jet2shop, including fragrances, cosmetics, jewellery and gifts at low prices.
On-board Meals and drink
On Jet2 Flights, travellers can choose and purchase their food from the airline’s onboard meal menu at great prices. Meanwhile, given below are some key points about the Jet2 in-flight meals:
- The airline offers a main course meal, hot or cold drinks, alcoholic beverages, sandwiches, pizzas and other tasty treats.
- Passengers can select and pay for in-flight meals and sandwiches during the booking or to the existing booking.
- However, they can pre-book sandwiches up to 6 days before the flight or meals up to 48 hours before the flight on routes over 2 hours and 25 minutes.
- Travellers who have pre-booked a meal before flying will receive complimentary Yorkshire tea, Starbucks Coffee or water with their meal.
- The airline also offers special meal choices for kids along with vegetarian, vegan and gluten-free in-flight meals.
- If passengers haven’t pre-ordered meals online, there will also be an inflight menu and service consisting of lighter meals.
Special Assistance
Passengers having disabilities, mobility issues or medical issues are offered special assistance services. Meanwhile, travellers requiring any special service like a wheelchair, or any medical equipment must inform the airline at least 48 prior to the flight departure.
Assistance Dog travel
Jet2 only permits registered assistance dogs who are microchipped, vaccinated and have valid pet passports on its flights. Additionally, the assistance dogs should be trained by an organisation that’s an accredited member of the International Guide Dog Federation (IGDF) or an organisation having full membership criteria of Assistance Dogs International (ADI).
Conclusion
This article is to provide information about the services and facilities provided by Jet2.com. Meanwhile, you can go through the regulations set by the airline before making the flight reservation. However, you can also request assistance from the airline for issues regarding booking, cancellations, baggage, or check-in.
Frequently Asked Questions – FAQs
You can carry one hand luggage weighing up to 10 kg and book up to three hold luggage up to 22kg (excluding infants), for each flight.
If your bag exceeds the weight limit then you have to pay an excess baggage fee, which is £12 per kg.
You can carry one hand luggage onboard free of charge weighing up to 10kg and size of 56cm x 45cm x 25cm (including wheels and handles).
You might not take your own hot food or hot drinks on the flight carrier.
Jet2 does not provide complimentary meals. Meanwhile, passengers can pre-book or purchase meals and snacks onboard.