Booking and Cancellations sometimes can be very hectic and time-consuming. Jet2’s Cancellation policy can help passengers in situations where changes in plans lead to flight cancellations. However, whether booking flights for business travel, a quick getaway or a long vacation, understanding all the policies and regulations makes the trip more secure and helps to avoid unexpected charges. Meanwhile, this blog will guide travellers regarding Jet2’s rules and regulations regarding flight cancellations including refunds, process, and fees.
Important Points About Jet2 Cancellation Policy
Travellers requesting to cancel the flights reserved with Jet2 should keep the following points in mind:
- No Refund on Standard Tickets: Jet2 generally doesn’t offer refunds for cancellations made by passengers. However, If any passenger voluntarily cancels a flight, they will not receive a refund unless they have purchased travel insurance that covers cancellations.
- 24-Hour Cooling-Off Period: Jet2 does not provide a free 24-hour cancellation window like some airlines. Meanwhile, once a booking is confirmed, it is typically non-refundable.
- Exceptional Circumstances: If the passenger cancels the flight due to some unavoidable or extraordinary circumstances, Jet2 may consider refunds or rescheduling on a case-by-case basis. Additionally, travellers should provide supporting documentation.
- Cancellations Due to Airline Disruptions: If Jet2 cancels the flight due to operational issues, weather conditions, or strikes, passengers may be entitled to a refund or rebooking on an alternative flight.
- However, in case the passengers have made a mistake with their booking, the airline may consider a refund if they inform within 24 hours.
- Passengers who have reserved the flight with a travel agent or website should contact them in case of flight cancellation.
How to Cancel Jet2 Flights?
Passengers can cancel Jet2 Airlines flights through various methods such as:
- By Visiting Jet2’s official website.
- Via calling the airline’s customer service.
- Contacting the travel agent or agency, if the bookings are made through them.
Steps to Cancel Jet2 Flights Online
Travellers can request flight cancellations through Jet2’s website with the following steps:
- Firstly, visit the official website of Jet2 Airlines.
- Then, go to the “manage booking” option and fill in the required info including booking reference, traveller’s last name and outbound departure date.
- After that, find the booking you want to cancel.
- Next, check for refunds (if your booking is eligible for it)and proceed with cancellation.
- Lastly, the travellers will receive mail, they just have to follow the link to confirm and complete the flight cancellation.
Steps to Cancel Jet2 flight via call
If the passengers are facing any issues while requesting cancellation online, they can call Jet2’s customer service and ask for assistance. Additionally, they just have to call at the numbers provided on the airline’s website, provide their information and make the request for cancelling the flight or refund. However, the airline’s agent will take the necessary steps as per the traveller’s choice and inform them once all the procedure is done.
Note: Passengers should know that Cancellation Policy rules might be different for the booking made through the travel agency or website. Additionally, the guests should confirm with the travel agent regarding the regulations and methods to cancel a flight.
Jet2 Airlines Refund Policy
The airline’s refund depends on various factors including the reason for cancellations, travel insurance and if the flight is cancelled by Jet2. Meanwhile, here are the key points about Jet2 Airlines’ Refund Policy:
- Travellers are provided if the flight is cancelled by the airline and they are unable to provide any alternative flight.
- Passengers can also get reimbursement after requesting cancellations if they have purchased travel insurance.
- In case the guests have to cancel the reservations due to some undeniable or extraordinary reasons, they may get for refund or travel credit from the airline. However, they have to provide valid documents supporting the cancellation.
Note: If the travellers have any issues or queries regarding the refunds they can contact the airlines’ customer service or their travel agent.
Rules of Jet2 Holidays Cancellation Policy
Passengers should keep the following rules in mind for cancelling the booking made with Jet2 Holidays can also cancel their booking. Additionally, here are some of the regulations and key points:
- Travellers can get their Jet2 Holiday Package online, by calling, mailing or messaging them.
- Meanwhile, for cancelling the holiday package, the passengers are charged a fee depending on how many days in advance they have requested cancellation.
- Here are the charges applied from the date Jet2Holidays received the cancellation notification.
| Days before departure within which notice of cancellation is received | % charged of total booking price by Jet2holidays |
| 70+ days | Loss of deposit |
| 69-57 days | 30% |
| 56-43 days | 50% |
| 42-29 days | 70% |
| 28-15 days | 90% |
| 14 days or less | 100% |
Conclusion:
This blog is about Jet2’s cancellation policy including refunds, and methods for cancellation. Additionally, refunds are generally not provided, unless Jet2 cancels the flight or the passengers have exceptional circumstances. However, if the travellers have reserved a Jet2holidays package, they may receive partial refunds depending on the cancellation timing. Meanwhile, travellers should go through all the terms and conditions set by the airlines regarding flight cancellations. They can also contact the airline’s customer service for any queries related to booking, Jet2 Name change, flight change and more.
FAQs- Frequently Asked Questions
You can cancel your flight at Manage My Booking but all its scheduled flights are non-refundable. You can only get a refund if the flights are cancelled by the airline, you have travel insurance or you cancelled the flight due to undeniable reasons.
You will have to pay some percentage of your bookings as the charges. Meanwhile, the charge per cent depends on how many days in advance you have requested the cancellation.
Jet2 cancellation fee is essentially 100% of your booking as the passengers don’t get any refund after cancelling their flight. However, they can also opt for a flight change by paying an administration fee instead of a cancellation
If any of the passengers have made a mistake while making the reservations, the airline might consider a refund if they are informed within 24 hours.
