Jet2 is a popular British low-cost airline that serves various holiday destinations across Europe. When booking flights, it’s essential to ensure that the traveller’s name is correctly entered, as errors can lead to complications during check-in or even denied boarding. Additionally, understanding Jet2’s name change policy can help passengers correct mistakes and avoid unnecessary stress. This blog will provide info about the name change policy of Jet2, including the key rules, fees, and procedures.
Key Points About Jet2 Name Change Policy
Passengers requesting name change with the Jet2 airline should keep the following points in mind:
- Travellers can request for name change at least 24 hours after making the booking.
- Passengers are allowed to make minor name changes of up to 3 characters for free.
- Meanwhile, for name modifications for more than 3 characters, travellers should contact the airline via call or email.
- Travellers may have to pay charges for making major name modifications. Additionally, fees apply depending on the type of correction and ticket conditions.
- The airline usually doesn’t allow transferring flight tickets to another person. However, the modification should be done prior to the flight check-in.
- In case of legal name change, passengers should provide valid documents for completing the name change process.
- Passengers making group bookings with Jet2 usually get a free name change facility.
What are the Reasons for Jet2 Name Change?
Travellers can change/modify their name on the Jet2 flight booking for the following reasons.
Typographical Error: A simple typo, such as swapping two letters or missing a character, is one of the most common reasons for name corrections. Meanwhile, travellers can correct the minor spelling mistake for free.
Legal Name: In case the travellers’ name has changed due to marriage, divorce, or other legal reasons, they might need to update the booking to match their official identification. Additionally, for this type of change, the passengers have to provide legal documents.
Inconsistent Documentation: Passengers should make sure the name on their booking matches the name on their passport or ID exactly. However, even a small difference can cause problems at the airport.
Methods of Correcting Names on Jet2 Flight Bookings
Passengers can modify or correct their names on the flight reservations made with Jet2 Airlines through various methods:
- By visiting the Jet2 official website.
- Via calling or emailing the airline’s customer service.
- At the airport counter.
- If the bookings are made through a travel agent or website, the passengers should contact the agency for a name change. Additionally, the agent will connect with the airline on behalf of the traveller.
Steps for making the name changes online
Travellers can complete the Jet2 name change procedure through the airline’s website with the following steps:
- Firstly, visit the official website of the Jet2 Airlines.
- After that, select the Manage Booking menu on the homepage.
- Then, enter the booking reference, booking contact surname and Outbound departure date.
- Next, once you have found your booking, make the necessary changes.
- Lastly, after completing the changes check the information and pay the applicable fees if any. Then, once the changes are done you will get a confirmation mail.
Steps to complete the Jet2 Name Change process offline
In case the passengers want to make major changes that are more than 3 characters, they can do so by calling Jet2 customer service. Additionally, they just have to connect with the service agent and request the name change along with the required documents. Meanwhile, the agent will complete the process on behalf of the customers and will inform them once the process is done.
Important Note: Passengers should know that the name change policy might vary for the booking made through a travel agency or website.
Required Documents to Request Name Change
Passengers who are making changes to their flight reservations due to a legal name change must provide some proof or documents to support the request.
Additionally, the documents required for Marriage, legal name change or divorce.
- An Updated government-issued ID.
- Marriage Certificate (for name change due to marriage)
- Divorce Decree (for name correction due to divorce)
- Legal Name Change certificate ( proof for changing name legally).
Name Change regulations for Jet2 Holidays
Travellers making name modifications in the booking made with Jet2 Holidays must follow the given regulations.
- Only the lead name on the booking can make changes to the flight reservations. Additionally, these modifications are subject to availability at the time of the change.
- Travellers making changes have to pay an amendment fee, plus any increase in cost. Meanwhile, the amendment fee is payable per person and will be advised at the time of the change.
- The Amendment fees should be paid at the time of modification and they are non-refundable. However, travellers can’t make any changes once they’ve checked in online.
- The airline also doesn’t allow changes within 48 hours of departure.
Jet2 Name Change Fees
Passengers can make one name change per booking by paying a £40 administration fee (or local currency equivalent) per person, for each one-way flight. Meanwhile, For any additional name changes, Jet2 charges the administration fee plus the difference (if any) in price between the original fare and today’s fare price (including any increase to taxes, fees, or other charges).
Important note: Travellers should know that any discounts they had on the original fare will no longer apply. Additionally, they will need to pay the extra cost if they make a change.
Name Change Fees for Jet2 Holidays
The airlines charge amendment fees of up to £50 for the name corrections made within 70+ Days on the Jet2 Holidays bookings. Additionally, these charges vary upon the time when the changes are made and can range up to £150 (for modification up to 14 Days or less). Meanwhile, the fare difference might be added to amendment fees during the name modification.
Conclusion:
This blog is about Jet2 Name Change Policy including its process, type and reasons for changes. Additionally, this policy provides a practical solution for travellers navigating such situations. By understanding the rules, and utilizing online tools, you can minimize costs and ensure a seamless travel experience. Meanwhile, you should read all the name change regulations of Jet2 Airlines.
Frequently Asked Questions- FAQs
You can make name changes by visiting Manage My Booking or by going to one of the airline’s airport sales desks. Additionally, you can only make minor changes up to 3 characters online, for major corrections you have to contact the airline.
If you have the lead name on the holiday booking, then you can make name changes to the flight reservations. Additionally, you have to pay amendment fees for correcting the names.
The airline allows only the lead name on the reservation to modify the Jet2 holiday booking. Additionally, the changes are subject to availability at the time of the modifications.
In case you have misspelt your name during the reservation, then you must contact Jet2’s customer service as soon as possible to correct the error.
