Virgin Atlantic’s name change and correction policy assists passengers in correcting errors or updating their legal names. Ensuring that the name on the airline ticket matches the identification documents is crucial when travelling. The airline understands that even minor mistakes can lead to boarding issues, delays, or even ticket cancellations. Meanwhile, its name corrections policy helps to deal with the mistakes made while making the booking. However, this guide provides an overview of Virgin Atlantic’s name change policy, including eligibility, fees, request procedures, and key terms and conditions.
Regulations of Virgin Atlantic Name Change Policy
Virgin Atlantic allows name correction under some regulations that should be followed by the passengers. Meanwhile, given below are specific conditions for certain name changes and corrections.
- Travellers are allowed to make name corrections for genuine errors (e.g., misspellings, typos, or legal name changes).
- Passengers aren’t allowed to transfer their tickets to another individual. In the case, the booking is made for the wrong person, they have to make a new booking.
- Meanwhile, name modifications must be requested at least two (2) hours before departure.
- Travellers may need to provide valid documentation to support the correction made due to a legal name change.
- Additional charges may apply depending on the type of correction and ticket fare rules.
- Passengers should make sure their names on reservation tickets match the names provided on their passports.
- Travellers also can not modify names on partially travelled tickets or if they are travelling in Economy Light (outside of Risk-Free Cancellation).
- However, for flight reservations made through a travel agent, name change requests should be made with them only. The name change regulations for these reservations might vary depending on the agency.
- For making the name changes in the Virgin Atlantic Group bookings the passengers have to contact their customer service team.
Types of Name Change Allowed in Virgin Atlantic Bookings
Travellers are allowed to make the following type of name changes on the Virgin Atlantic flight booking.
- Spelling Mistakes: Passengers can easily correct the small spelling mistakes to their names on the flight bookings. Additionally, these changes are free of charge.
- Legal Name Change: In case the travellers have changed their name legally due to marriage, divorce or officially after making the reservations can request name corrections. However, for these types of updates, passengers have to provide valid documents supporting the modifications.
- Technical Errors: Passengers can also correct the formatting mistakes made during the booking process. Additionally, they can also modify incorrect middle name inclusion or omission.
Virgin Atlantic Name Change Fees
The name change fees for Virgin Atlantic flights vary up on the type of changes, fare type or the time of making the changes. However, the airlines don’t charge any fees for making changes due to spelling errors or legal name changes. Whereas, if the booking is made through a travel agency, they might charge name change fees.
What are the Methods For requesting a Virgin Atlantic Name Change?
Passengers can request a name change using one of the following methods:
- Via the official website of Virgin Atlantic or web chat.
- By contacting its customer service
- By connecting with the Virgin Atlantic Group sales team, to change the name in a group booking.
- Through Travel agent for the booking made via them.
Steps for Making a Name Change Online Request
Travellers can complete the name change online process with the following steps:
- Firstly, visit the official Virgin Atlantic website.
- After that, go to the Manage Booking option.
- Then, enter the requested information including booking reference, and first and last name.
- After filling in the information, search for the required booking.
- Then, choose the option for editing the name and enter the correct details.
- Next, after correcting the details cross check it and submit the request.
- Lastly, once all the steps are completed you will be notified about the changes.
Steps for Name Change by Contacting Customer Service
If the passengers want assistance in making the name changes in the flight reservations, they can connect with customer service. Meanwhile, here are the steps for modifying a name via calling:
- Firstly, Call Virgin Atlantic’s customer support number provided on the website.
- After that, connect with the airline representative, provide booking details and explain the correction needed.
- Then, provide the service agent with the required documents to support the name change if needed.
- Next, the agent will make the changes on behalf of the traveller.
- Lastly, once all the steps are the representative will inform the passenger regarding the changes.
What are the Required Documents to Support the Name Change?
Passengers can make small name modifications without providing any documents. Meanwhile, if they are modifying their names on the bookings as they have legally changed names after making the reservations have to provide valid documents:
- Marriage Certificate
- Divorce Decree
- Updated Government issued ID
- Officially/Legally Name Change Certificate
Name Change Regulations for Virgin Atlantic Holidays
Passengers can make name modifications in the booking made with Virgin Atlantic Holidays under the following regulations.
- For a name change, the lead passenger on holiday booking can get in touch with the Customer Service team.
- Passengers will be advised of any additional costs for the new arrangements and any applicable amendment charges. Additionally, a new invoice will be sent to the travellers once confirmed.
- To cancel a booking or remove someone from the booking, the lead passenger must notify us of the cancellation in writing, quoting the booking reference and if possible, the reasons for cancelling.
- Travellers can transfer their flight bought as part of a Package Holiday. Meanwhile, they must follow these rules:
- They meet the terms of their contract with the Package Holiday provider.
- Passengers can prove to the airlines (or its Authorised Agents) that they have complied with the requirements of the Package Travel Regulations relating to transferring their Ticket.
- Additionally, they have to provide the airline (or its Authorised Agents) reasonable notice prior to the departure date regarding the transfer of Ticket;
- However, travellers also have to give the full name, address, contact number and any other requested details, of the person they want to transfer to Ticket to. Whereas, they also have to pay a reasonable administration fee for issuing the new Ticket.
Conclusion:
This blog is about Virgin Atlantic’s Name Change Policy including its process, type and reasons for changes. Additionally, this policy provides a practical solution for travellers navigating such situations. By understanding the rules, and utilizing online tools, you can minimize costs and ensure a seamless travel experience.
FAQs- Frequently Asked Questions
If you’ve legally or officially changed your name or have made minor spelling mistakes then you can correct it through the airline. However, Virgin Atlantic Airlines doesn’t charge fees for genuine name correction.
You can’t transfer your flight ticket to another person’s name unless you have reserved the flight as a part of a holiday package.
If the travellers want to update their name on their Flying Club account, they should directly contact the Virgin Atlantic Flying Club team.
Passengers can request a name update on their flight reservations due to small mistakes or legal name changes without paying any charges.
